LifeTech is a leading information technology company that provides managed network infrastructure, managed security services and solutions. LifeTech is located in the heart of Kuala Lumpur where we have established ourselves as one of the top companies in the industry.
Since our establishment in 1989, LifeTech has pioneered and delivered state-of-the-art system integration services, outsourcing services and management, 24 x 7 help desk service and software development & support. Over the years, we have grown to provide total network solutions, managed security services, wireless communication technologies and systems integration, digital transformation services and consultancy through our subsidiaries in Malaysia and worldwide alliance partners.
We deliver effective solutions supported by a world class technical team and guaranteed by industry leading service level agreements (SLA). LifeTech’s skilled professionals and highly technical workforce are dedicated and have many years of combined experience in the network and security industry. Today's competitive environment drives us to further improve the way we do business to provide our customers with the highest quality of products and unparalleled managed services. Together with our key global partnerships, we continue to combine resources to provide integrated solutions and advanced technology for our clients.
LifeTech provides 24x7x365 security and network event monitoring through our state-of-the-art Security Operation Center (SOC) and Network Operation Center (NOC) located here in Malaysia.
Established to provide proactive monitoring around the clock for our customers’ network availability and devices, LifeTech NOC is the central management for our networking services to help our customers to achieve their business goals. With eyes on monitoring of your network, LifeTech provides support and management of your network links and devices, to ensure that your business operations are not interrupted. LifeTech NOC is equipped with advanced technologies and highly skilled network engineers to provide real time updates on your network.
Through LifeTech’s partnership with IBM Global for providing Managed Security Services (MSS), LifeTech’s SOC is connected to nine (9) IBM SOC’s located around the world for security incident analysis and escalation. This brings global intelligence and service capabilities to LifeTech SOC daily operations. Together with the world-class support from IBM and our expertise, customers can enjoy a better security landscape view, receive the latest security threat updates, prevention methodologies, receive technical expertise and the best analytics during incident management from IBM’s X-Force Intelligence.